Running into Windows Error code 2738 can slow up your day. Searching out this guide will help you take care of the problem once and for all.

The Problem

This is an install error. It may, among other scenarios, occur when running the iTunes or QuickTime installers.

Solution

To fix this problem, Microsoft has issued a fix for Windows 2000 and Windows XP. Go to http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en and download the file. The file will install a Windows Script, which contains Visual Basic Script Edition v5.6, Jscript v5.6, Windows Script Components, Windows Script Host 5.6, and Windows Script Runtime v5.6. Click the Download button to start the download. You can launch the install immediately by clicking Open, or Run this program from its current location. Alternately, you can save the file to your computer by clicking Save this program to disk, and then running it from your computer.

If you are running Windows Vista or Windows 7, no download is necessary, and the latest VBScripting engine is already included in the operating system. Instead, you need to register the VBSScript again. To do so, you must have admin privileges. Go to the Start menu, and type cmd in the Start Search field. Right-click on cmd, and select Run as administrator in the resulting pop-up menu. In the Command Prompt window, type in: regsvr32 vbscript.dll and press Enter. You will see a message that says “DllRegisterServer in vbscript.dll succeeded.” Click OK, and then try your install again.

TipFor more information, please see: How to fix Installation error #2738